Enterprise Support & Services

SERVICE LEVEL AGREEMENTS


Service Level Agreements (SLAs) define how we respond to your issues and requests. They reflect our reliability, efficiency and confidence in the support that we provide. Service Level Agreements (SLAs) essentially represent our promise to deal with your ICT issues and requests within a given time frame. They show that we have an efficient and mature process for providing IT support and that you can have confidence in us. Our SLAs depend on the agreed hours cover and the priority of your issue or request. We can provide bespoke SLAs to suit your needs – extended hours of cover (24x7x365, weekends, public holidays), different speeds of response, priority, or cover for different types of equipment. Just ask!

Skilled Manpower Outsourcing


We believe that a business should always be able to solidly focus on its concerned market, not on its concerned IT needs. And when it comes to the deployment, integration or migration of your IT infrastructure, it can be a scary task without the key people to make it happens. By bringing together only the most distinguished solutions with specialists of the highest accomplishment, we are able to assure you of our confidence behind every proposition we make to relieve your organization of any IT overhead, so that you can stay on top of your competition while taking the fullest advantage of your IT investment. Through the managed outsourcing of skilled and innovative manpower to closely follow your project demands, we help you reach answers that exact to deliver. We insure the Best-in-class Outsourcing operations and we guarantee that you get only the most accurate, prompt and satisfactory service

Skilled Manpower Outsourcing


We believe that a business should always be able to solidly focus on its concerned market, not on its concerned IT needs. And when it comes to the deployment, integration or migration of your IT infrastructure, it can be a scary task without the key people to make it happens. By bringing together only the most distinguished solutions with specialists of the highest accomplishment, we are able to assure you of our confidence behind every proposition we make to relieve your organization of any IT overhead, so that you can stay on top of your competition while taking the fullest advantage of your IT investment. Through the managed outsourcing of skilled and innovative manpower to closely follow your project demands, we help you reach answers that exact to deliver. We insure the Best-in-class Outsourcing operations and we guarantee that you get only the most accurate, prompt and satisfactory service